Langley Finch Partnership
The Langley Finch Partnership
and The Bereavement Care Trust are here to guide you, by providing training and unbiased advice for End of Life Care Communication
and Bereavement. Communication
is an integral part of any training programme, yet many people ignore this aspect simply because we do it without thinking
about it everyday.
Good communication goes way beyond words and depends on many ways of interacting. Speech, tone of voice, choice
of formal or colloquial language, body language, gestures and facial expressions and how we dress are all factors contributing
to our interaction with each other. Listening
is also a very important part of the communication process people forget.
Active listening is a very significant skill and yet, as communicators,
people tend to spend far more energy considering what they are going to say rather than listening to what the other person
is trying to say. Although active listening is a skill in itself, it is also vital for verbal communication.
The various definitions of communication,
organisational, business, interpersonal and so forth are just flavours of the basic definition of communication. Communication in its most expansive sense is everything
and anything, it’s not just information that gets sent and received. We show, that there is a different way of learning, each one unique.
The first thing
we do is listen to you, we listen to your ideas, what you feel your needs are, any specialist subjects
you want to cover, and we then create a training programme around your individual needs.
We help you by taking your ideas on board, helping refine those
ideas and ensure that you are given the best advice and guidance.
We never use your training programme for
anyone else unless you have requested and agreed to it. i.e. within the same care group. Nor do we use others for you.
Each Care group has their own defined approach to taking care of
the elderly, the dying and the bereaved. There is no blanket that covers everything, we all have our own emotions, and our
own way of coping.
We answer your questions, each person is treated in the individual unique way and respect they deserve.
Our Mission is a simple one. We provide what you need, not what we
think you need.
We are here to guide you and provide a shoulder to lean on.